Shipping Policy

Last Updated: September 2026

At Scumber, we are committed to delivering your orders safely and as quickly as possible. We currently ship products across India.

1. Order Processing

Orders are usually processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotions, or high-demand periods, processing may take slightly longer.

2. Delivery Time

Once your order has been shipped, the estimated delivery time is:

5–9 business days for most locations in India.

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances outside our control.

Remote and certain difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Scumber may offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order has been shipped, we will provide tracking information when available.

You can use the tracking details to check the status of your shipment.

Please allow some time for the tracking information to become active after the order has been dispatched.

5. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• House/Flat number

• Street/Area

• City

• State

• PIN code

• Correct phone number

Scumber is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will try to update it before the order is shipped.

6. Delayed or Lost Shipments

Although we work with reliable shipping partners, delivery delays can occasionally occur due to circumstances such as:

• Severe weather

• Public holidays

• Courier delays

• Incorrect address information

• High order volumes

• Remote delivery locations

• Other circumstances outside our control

If your order appears to be significantly delayed, please contact our support team and we will assist you in checking the shipment status.

7. Damaged Packages

Please inspect your package when it arrives.

If your package appears damaged or the product is damaged during delivery, please contact us as soon as possible with photographs or video of the package and product.

This will help us investigate the issue with the shipping partner and assist you according to our Return & Refund Policy.

8. Cash on Delivery

Cash on Delivery (COD) may be available for eligible products and PIN codes.

COD availability can vary depending on the delivery location and product.

If COD is available for your order, the option will appear during checkout.

9. Multiple Products

If you order multiple products, your items may arrive in separate packages depending on product availability and fulfillment arrangements.

You may therefore receive different tracking numbers or deliveries for the same order.

10. International Shipping

At this time, Scumber ships within India only.

We currently do not offer international shipping.

11. Contact Us

If you have any questions about your order or shipping, please contact us through the contact details provided on our website.

We will be happy to assist you.

Thank you for shopping with Scumber!